Frequently Asked Questions

Shipping & Returns

How long will it take for my order to ship?

Orders ship in 5-10 business days. If you need it sooner please email us at hello@evahoward.com and we will do our best to accommodate your timeline.

Do you ship internationally?

Unfortunately, not at this time.

Do you offer returns or exchanges?

Due to the custom nature of our business we do not offer returns at this time. If you are not satisfied or have questions about your order please email us at hello@evahoward.com

What are your shipping rates & speed?

Most orders are shipped within 3-5 days. Orders over $200 ship for free. Shipping speed will be based upon the method you chose at checkout.

General

Can I be notified when a canvas is back in stock?

Yes! The best way to do this is to sign-up to be notified from the product page. There is a button titled "Notify Me". It will ask you for an email address and once we have restocked the design you will receive a notification.

What do I do with my canvas once its finished?

Once your canvas is stitched you can "finish" it into anything virtually anything you can dream up - key chain, pillow, ornament, gift box, bag, etc.

You can either finish the canvas yourself or send it to a professional finisher that will finish the canvas for an additional fee.

Do you offer finishing services?

We do not offer finishing services at this time. If you need a recommendation please email us at hello@evahoward.com

Do you offer wholesale for retail stores?

Yes! To get started, please email us at hello@evahoward.com.

I have a question about stitching

We are always happy to help answer any questions you might have! Just email us at hello@evahoward.com

I'm a beginner where do I start?

The best place to start is with a beginner kit. This will include all the supplies you could need to get started with your first canvas. It will also include a how-to guide with resources on learning to stitch.

Questions?

Drop us a line we are happy to help.

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